|The Eyra Clinics are very busy clinics, and when you make your appointment, we reserve the time for you. Due to popularity, this means that we need to have waiting lists, as not everyone can get appointments. If you cancel your appointment at short notice (within the week of your planned appointment) it generally means that other patients who are on waiting lists have not had the opportunity to access your appointment time.
Due to the actions of a few, and to ensure equitable access to appointments, Eyra Medical Pty Ltd needs to implement a cancellation policy:
- Cosmetic appointments require a $50 deposit before your appointment is confirmed. This can be paid at the time your appointment is made.
- New patient cancellations within one week of your appointment will incur the total cost of a consultation.
- Certain procedures attract a 50% deposit before the appointment is confirmed. Your doctor will discuss this with you. All procedure deposits are non-refundable in the event of cancellation without reasonable cause.
- Failure to attend a planned laser procedure without one weeks’ notice of cancellation will incur the cost of the procedure.
To reschedule your appointment phone 02 6752 1333 (Moree) or 02 6771 4448 (Armidale)
Please ensure that our staff has your current contact numbers and address, so that our appointment reminder system is sound.
Thank you for your understanding.
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